6 Comments
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Mike Goitein's avatar

Strong deep-dive here Pranav, on ways of understanding and making the most of personalization to increase customer engagement, delight, and revenue.

Pranav Pathak's avatar

Thanks Mike!

Nikunj Sharma's avatar

Super write-up. Loved how you breakdown memory. Episodic, Medium term and Long-term.

Pranav Pathak's avatar

Thanks Nikunj!

Serena Giust's avatar

Love reading this Pranav! And excited to work on memory for loyalty, feels indeed like the premium spot where we should master it.

Pranav Pathak's avatar

Glad you liked it Serena!