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Mike Goitein's avatar

Strong deep-dive here Pranav, on ways of understanding and making the most of personalization to increase customer engagement, delight, and revenue.

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Pranav Pathak's avatar

Thanks Mike!

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Nikunj Sharma's avatar

Super write-up. Loved how you breakdown memory. Episodic, Medium term and Long-term.

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Pranav Pathak's avatar

Thanks Nikunj!

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Serena Giust's avatar

Love reading this Pranav! And excited to work on memory for loyalty, feels indeed like the premium spot where we should master it.

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Pranav Pathak's avatar

Glad you liked it Serena!

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